Merchant Policy How to order: Phone: (281)350-3992 Email: Contact Us!
Shipping Policy: Orders accepted within the United States, as well as Internationally. Please contact us by email if you have special shipping needs. Customer Guarantee: Merchandise is carefully packed to arrive in perfect shape. Please contact us by email if there is ever a problem with your order. Your complete satisfaction is our goal. Return Policy: Each of our items are unique, therefore, if an item is damaged, broken, or lost, the United States Post Office or United Parcel Service will need to be notified. Please keep all packing, box, and item and return them to the office for a damage/broken claim. Undamaged items may be returned by returning them unused, in the original packaging, and insured within 7 days of receipt to the address on the enclosed invoice. Please contact us by email prior to returning item or, if you have any questions. Upon receipt of the item, your payment, less shipping, will be cheerfully refunded. Payment Options We gladly accept Money Orders, Cashiers Checks and personal checks. VISA, MasterCard, DiscoverCard, and American Express are accepted through PayPal with orders of $20.00 or more. Items paid for by personal check with be held 10 days from date of deposit to insure clearing of check. A $25.00 service charge will be charged for any check returned. MWorks Miniatures Studio Policy We respect your privacy. We have never shared or sold, nor will we ever share or sell, any customer information with other organizations, individuals, or companies.
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